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SHIPPING AND RETURNS

Shipping Policy

Welcome to HAVANN Home Decor's Shipping Policy section. This is where you'll find all the information about our shipping methods, packaging, and costs. We believe in transparent and reliable shipping practices to ensure your satisfaction with every purchase.
 
We are committed to providing you with a seamless shipping experience. Whether it's the delivery process, packaging materials, or associated costs, we prioritize your convenience and trust. Your satisfaction is our priority.

Refund Policy 

7-Days Hassle-Free Refunds

At HavannOnline, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, you can return it within 7 days of delivery for a refund, provided the following conditions are met:

  1. Initiating a Refund Request:

    • Please raise your refund request within 7 days of receiving your order.

    • Contact us via mail on havannonline@gmail.com to initiate the process. Provide your order number and reason for the return.

  2. Returning the Product:

    • Ensure the product is returned in its original condition, without any damage.

    • Carefully pack the item to prevent any damage during transit.

    • Courier the product back to us at the following address: [UGCS02 Ansal Plaza Mall, Vaishali, Ghaziabad, 201010].

  3. Refund Processing:

    • Once we receive the returned item and verify its condition, we will process your refund.

    • The refund will be issued through the original payment method within [number of days, e.g., 10 business days].

    • ​

Important Notes:

  • Damaged or Used Items: Items that are damaged, used, or not in their original condition will not be eligible for a refund.

  • Shipping Costs: The cost of return shipping is the responsibility of the customer.

  • Communication: All communication regarding refunds should be made through our official havannonline@gmail.com to ensure timely processing.

We strive to make your shopping experience with HavannOnline enjoyable and stress-free. If you have any questions or need further assistance, please don't hesitate to contact us via email at havannonline@gmail.com.

Thank you for shopping with us!

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