7-Day Hassle-Free Refunds
At HavannOnline, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, you can return it within 7 days of delivery for a refund, provided the following conditions are met:
- Initiating a Refund Request:
- Please raise your refund request within 7 days of receiving your order.
- Contact us via mail on havannonline@gmail.com to initiate the process. Provide your order number and reason for the return.
- Returning the Product:
- Ensure the product is returned in its original condition, without any damage.
- Carefully pack the item to prevent any damage during transit.
- Courier the product back to us at the following address: [UGCS02 Ansal Plaza Mall, Vaishali, Ghaziabad, 201010].
- Refund Processing:
- Once we receive the returned item and verify its condition, we will process your refund.
- The refund will be issued through the original payment method within [number of days, e.g., 10 business days].
Important Notes:
- Damaged or Used Items: Items that are damaged, used, or not in their original condition will not be eligible for a refund.
- Shipping Costs: The cost of return shipping is the responsibility of the customer.
- Communication: All communication regarding refunds should be made through our official havannonline@gmail.com to ensure timely processing.
We strive to make your shopping experience with HavannOnline enjoyable and stress-free. If you have any questions or need further assistance, please don't hesitate to contact us via email at havannonline@gmail.com.
Thank you for shopping with us!
